Last Updated: November 2025

This Cookie Policy explains how Redtrack Security Ltd (“RedTrack”, “we”, “our”, “us”) uses cookies and similar technologies on our website (redtrack.uk), mobile apps, and online services (“Services”).

By using our Services, you consent to the use of cookies in accordance with this policy unless you disable them using your browser settings or our cookie preferences tool.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to:

• Recognise your device

• Store your preferences

• Improve functionality

• Analyse performance

• Deliver personalised content

Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored until they expire).

2. How We Use Cookies

We use cookies to improve your experience and ensure our Services function properly.
Our cookies fall into the following categories:

a) Strictly Necessary Cookies

These cookies are essential for the website and app to work correctly.

They enable:

• User login

• Account authentication

• Secure checkout

• Cart and subscription functionality

• Device management pages

• Security and fraud detection

You cannot disable these cookies, as the Services would not function without them.

b) Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

We use analytics tools (e.g., Google Analytics) to collect information such as:

• Pages visited

• Time spent on the site

• Buttons clicked

• Device and browser types

• Referring websites

This helps us improve site speed, design, and usability.

You can disable analytics cookies at any time.

c) Functional Cookies

These cookies remember your preferences, such as:

• Language settings

• Login details (if you choose “Remember Me”)

• Saved forms

• Region and currency

These improve your experience but are optional.

d) Advertising & Marketing Cookies

We may use cookies to:

• Show relevant ads

• Measure campaign performance

• Prevent showing the same ad repeatedly

• Tailor offers or promotions

This may include third-party marketing platforms like:

• Google Ads

• Meta (Facebook/Instagram)

• TikTok Business Tools

These cookies require your consent.

e) Third-Party Cookies

Some cookies are placed by third-party providers that integrate with our site, including:

• Payment processors (e.g., Stripe, PayPal)

• Analytics providers

• Social media pixel tools

• Live chat or customer support widgets

We have no control over these cookies and encourage you to review the provider’s cookie policies.

3. Cookies Used in the RedTrack Mobile App

The RedTrack app may use:

• Authentication tokens

• Device performance analytics

• Crash reporting tools

• Map provider cookies

• Local storage to remember settings

These are used to ensure stable performance and secure login.

4. Managing Your Cookie Preferences

You have full control over non-essential cookies.

You can:

• Accept all cookies

• Reject non-essential cookies

• Change preferences at any time

• Delete cookies from your browser

• Block cookies entirely (may affect functionality)

How to Disable Cookies in Your Browser:

Instructions vary by browser:

• Chrome

• Safari

• Firefox

• Microsoft Edge

• Opera

You can find cookie settings under the browser’s “Privacy & Security” section.

5. Cookie Duration

Cookies may be stored for:

• Session duration (deleted when you close your browser)

• A fixed period (e.g., 30 days, 6 months, 1 year)

• Until manually deleted

We only retain cookies for as long as necessary.

6. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices.
Updates will be posted on this page with an updated “Last Updated” date.